Introduction
Welcome to ElizabethRyan.com.au. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
-
Personal Information
When you visit our website, sign up for our newsletter, register for classes, or make a purchase, we may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username and password (if you create an account)
- Payment Information: Credit card details, billing address, and other financial information (note that payment processing is handled by secure third-party payment processors)
- Class Registration Information: Class preferences, health information relevant to yoga practice, emergency contact details
- Communication Preferences: Your marketing and communication preferences
Information Automatically Collected
-
When you visit our website, our servers may automatically log the following information:
- Usage Data: IP address, browser type, operating system, referring web page, pages visited, and time spent on each page
- Device Information: Device type, screen resolution, and operating system
- Location Information: General location data based on IP address
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process and complete transactions
- To send administrative information, such as updates, security alerts, and support messages
- To respond to inquiries, comments, and questions
- To send promotional communications, such as special offers, new class announcements, and information about events that may be of interest to you
- To improve our website, products, and services
- To personalize your experience and deliver content relevant to your interests
- To monitor usage of our website and services for technical administration
- To protect our website and your information from unauthorized access
Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with your consent or at your direction.
We do not sell, rent, or trade your personal information to third parties.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the “Contact Us” section.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this page. You are advised to review this privacy policy periodically for any changes.
Australian Privacy Principles Compliance
This privacy policy has been prepared in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). As an Australian business, we are committed to complying with our obligations under the Privacy Act.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website might not function properly.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: privacy@elizabethryan.com.au
For complaints or concerns about our handling of your personal information, you may contact the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
Email: elizabeth@elizabethryan.com.au